Awards and Recognitions

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Our good practices achievements

Our companies invest in service quality, good service and socio-environmental responsibility. It is with these principles that we accumulate the recognition of institutions from differente segmentes.​

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 Accordion | AWARDS 2022

B3 Corporate Sustainability Index 

For the third consecutive year Neoenergia remains in the portfolio of the Corporate Sustainability Index (ISE) B3 - Brasil, Bolsa, Balcão. The 18th portfolio of the ISE B3 will be effective as of January 2023, gathering 70 stocks from 70 companies.  

CDP Climate 2022 

Neoenergia achieved an A- score in the CDP Climate 2022 (index used to evaluate the performance of the companies participating in the selection process for the B3 ISE portfolio in the Climate Change dimension), remaining on the A list, and a B score in the water security section, reinforcing its leading role in the environmental agenda.  

Aberje 2022 Award

Neoenergia won in the Diversity and Inclusion category with the Junt+s diversity program, winning the most important recognition in corporate communication in Brazil, the Aberje 2022 Award in the regional stage. Aberje - the Brazilian Association of Business Communication - promotes, every year, one of the most important awards in the communication sector.

ABT Award

Neoenergia won the silver trophy of the ABT Award with the case Management end to end.  The initiative is the biggest award in customer relations in Brazil and its purpose is to recognize and disclose the best practices presented by the participating companies, turning the winning cases into a reference for the market. 

Best and Greatest of Exame Magazine

Neoenergia and six of its businesses were classified in the special edition of Exame magazine "Best and Biggest 2022". In the energy sector, Neoenergia Brasília, incorporated in March 2021, made its debut. The ranking also includes: the holding company; two transmission companies (Neoenergia Guanabara and Neoenergia Dourados) and three distributors - Neoenergia Coelba (BA), Neoenergia Pernambuco (PE) and Neoenergia Elektro (SP and MS).

In all, 87 companies in the sector were listed in 2022. The yearbook evaluated publicly traded companies or companies with public data, considering accounting-financial results criteria, revenue growth between 2020 and 2021. The verification also considered aspects related to ESG shares. In all, a thousand companies were considered. The methodology and evaluation were carried out by Ibmec, with the participation of an executive committee from Exame.

​CONAREC Award 2022

Neoenergia won the 2022 CONAREC Award, aimed at companies, suppliers and service providers that stand out in the customer service and relationship segment. The recognition is the result of the company's constant investments in digitizing processes and improving the experience of the company's consumers, winner in the Energy and Utilities category.

The award, organized by the National Congress of Company-Customer Relations (CONAREC), assesses significant changes in the way in which the relationship between company and customer takes place. In this edition, the highlight was relational intelligence, especially in digital service channels, measuring quality, resolution and consumer journey.​


Neoenergia received the gold award with the "Technology and Customer" case and bronze with the "End to End Management" case.  The SMART CUSTOMER Award is a recognition of the business practices that offer the best experience to clients and collaborators.

The Electric Sector Award 

In the fourth year of the "OSE Award", Neoenergia was recognized with three first-place trophies among 6 possible categories. The O Setor Elétrico Award for Quality in Electrical Installations is an initiative of the magazine O Setor Elétrico in partnership with the National Circuit of the Electric Sector (CINASE) created to recognize successful efforts in the preparation, specification, and installation of electrical engineering projects in the country.

2022 Transparency Trophy

For the second year running, Neoenergia won the Transparency Trophy, awarded by the National Association of Finance, Administration and Accounting Executives (ANEFAC). This recognition places Neoenergia among the ten companies with net revenue above R$ 20 billion that present high quality and transparency of the financial information provided to the market, as well as consistency of the management report and adherence to accounting principles.

Investor's 2022

Neoenergia was a positive highlight among electric energy companies in the Institutional Investor's 2022 award, promoted by the Institutional Investor magazine, specialized in the financial market. The company, in the view of sell side analysts, was among the first placed in the rankings referring to the best CFO and best investor relations professional, in addition to winning recognition in the categories of ESG practices and "Best Analyst Day".

The Institutional Investor's 2022 awards surveyed 911 professionals from 434 financial services institutions. Neoenergia competed in the Latin America Executive Team Ranking area, in the Electric & Other Utilities sector and in the Midcap companies category, which have a market capitalization between US$ 2 billion and US$ 10 billion.

FNQ Best in Management Award 

Neoenergia Cosern was recognized as the company with the best management model in Brazil - Gold category - in the Best Management Award, organized by the National Quality Foundation (FNQ). The distributor has, in its history at FNQ, ten participations, between the National Quality Award and the Best Management Award, and this was the first time a company was awarded in the highest category: Gold.

Abradee Award

Neoenergia Cosern was recognized as the distributor with the best operational management in Brazil among companies with more than 500 thousand consumers by the Brazilian Association of Electric Energy Distributors (Abradee). The concessionaire in Rio Grande do Norte also won second place among the best-placed distributors in the country and in the Northeast region, as well as in the economic-financial management category. In terms of customer evaluation, the company ranked third. 

ClienteSA Award 

Neoenergia won the Gold Award with the End to End Management Case. The initiative is the main recognition in the area of customer management and customer experience, highlighting the best practices in the Brazilian market with gold, silver and bronze trophies. In addition, the big winner in each category qualifies to participate in the Latam 2023 Award, competing with companies from Argentina, Colombia, Mexico, and Paraguay, countries that are part of Aloic - Alianza Latino Americana de Organizaciones para la Interacción con Clientes. ​

FTSE4Good Index, of the London Stock Exchange 

Rating that measures the performance of companies that demonstrate solid environmental, social and governance practices. Neoenergia has improved over 2020, with an increase of seven positions in the index's overall score. In addition, its environmental, social, and governance practices showed averages that outperformed those of the electric power sector.

100 Open Corps Award 

Neoenergia stood out once again by securing the 100 Open Corps Award, being elected the fourth most innovative company in the electric power and renewable energy sector. The initiative recognizes the company as one of the ones that most relates to the innovation ecosystem, which makes it attractive to startups, relevant and relevant in the sector.

Aneel Award

Neoenergia Cosern was recognized by the National Electric Energy Agency (Aneel) as the distributor with the best supply performance in relation to all other large companies, that is, with more than 400 thousand customers in Brazil.

The classification was based on the Global Continuity Performance (DGC), an index that measures the performance of distributors in relation to the limits defined by ANEEL itself.

The potiguar company was evaluated and compared with the others in the calculation from January to December 2021 in the indicators that measure the duration (DEC) and the frequency (FEC) with which consumers had their supply interrupted - having presented the best overall performance among the large companies.​​​ 


The Sustainability Yearbook 2022

Neoenergia remains in S& P Global's The Sustainability Yearbook 2022 for the second year in a row. The recognition secured the score among the 15% of the companies rated with the best performance in the electricity sector and only 30% below the industry leader in the S&P Global ESG. Launched in 1999 and indexed to the New York Stock Exchange, the index is considered the largest reference of integration of sustainability to business strategy and an important driver for a number of institutional investors,  social and corporate governance.  

 Accordion | AWARDS 2021

Transparency Trophy

Neoenergia has received one of the greatest recognitions in Brazil in relation to the quality of the financial statements of companies. It is the Transparency Trophy, an initiative of Anefac (National Association of Finance, Administration and Accounting Executives). Known as the "Oscar of Accounting", this is the only award of its kind in the country. Neoenergia was among the 10 companies awarded in the net revenue category above R$8 billion, after analyzing more than two thousand companies' financial statements.  

Smart Customer 2021 Award

Neoenergia was the big winner of the Smart Customer 2021 Award. The company was recognized as the Smart Case of the Year with the project "Chatbot Neoenergia - Virtual Assistant and new experiences for customers". The achievement is the maximum title granted by the award and means that Neoenergia's case had the highest score among all the cases in the event. The same project was awarded Gold in the category Automation in Customer Experience.  The company also received Bronze with the case "An Open Talk about Security, Transparency and Empathy", in the Digital Communication category.  

100 Open Startups 2021 Ranking

Neoenergia was ranked in the TOP 50 Open Corps and TOP 2 Renewable Energy in the 100Open Startups 2021 Ranking, an initiative that recognizes the leading corporations in open innovation with startups. For the ranking, several projects from all Neoenergia's businesses were submitted in collaboration with startups. The company stood out among more than 3.3 thousand registered companies. 

2021 ClienteSA Award

Neoenergia was recognized with the silver title in the 2021 ClienteSA Award  in the category Leader in customer management project for the case "Chatbot Neoenergia - Virtual Assistant and new experiences for customers". This is the third consecutive year in which Neoenergia has achieved a positive result in the Cliente SA Award.

2020 Aneel Quality Award​

Neoenergia Distribuição Brasilia received the Aneel 2020 Quality Award. Based on a survey carried out with clients in the Midwest Region, it was officially recognized as the best company in the region in the sector.​

Aneel Ombudsman Award

In the 4th edition of the Aneel Ombudsman Awa​rd, which considers results equivalent to the year 2020, Cosern was once again classified as one of the best in Brazil, reaching 2nd place in the ranking among large distributors. The award is given annually by Aneel to the ombudsmen of distributors that have the best customer service structures and the best performance in handling complaints registered by customers.​​

FTSE4Good Index Series

Neoenergia joined the FTSE4Good Index Series. The FTSE4Good is one of the most important international sustainability indices and is measured by the Financial Times Stock Exchange (FTSE) Russell, a division of the London Stock Exchange. It is made up of publicly traded companies committed to ESG (environment, social and governance) criteria, based on strict selection criteria that consider more than 300 indicators.

​B3’s Carbon Efficient Index

For the first time, Neoenergia has been included in B3's Carbon Efficient Index portfolio (ICO2), effective up to April 30, 2021. The new portfolio is the 11th and gathers together 62 shares of 58 companies operating in 22 industries, all of them being part of IBrX 100 – the holders of the 100 most traded shares in the Stock Exchange. The index is intended to encourage the debate of climate change in Brazil.

 Accordion | AWARDS 2020

Latam Award 2020

Neoenergia was recognized in gold category of Best Strategy of Citizen-Oriented Operation in the award of the Latin American Alliance of Customer- Interacting Organizations (ALOIC). The award is in its 9th edition and recognizes companies' best practices in customer relations in Latin America.

Aneel Ranking

Neoenergia's distributors (Celpe, Coelba, Cosern and Elektro) were ranked among the 15 best distributors in the country in electric energy supply continuity, assessed based on DEC and FEC (Duration and Frequency of Interruptions) performance. The ranking, disclosed annually by the National Electric Energy Agency (Aneel), informed the historical levels achieved by distribution services quality in Brazil in 2019. 

Aneel Ombudsman Award

In the third edition of Aneel Ombudsman Award, which considers results for 2019, Cosern was rated again as one of the best of Brazil, in the third position. This award is granted annually by Aneel for the ombudsman areas of distributors featuring the best service structures for consumers and best performances in the handling of claims made by customers.  

SA Customers Award 2020

For the second year in a row, Neoenergia's distributors, Celpe (PE), Coelba (BA), Cosern (RN) and Elektro (SP/MS) have won the SA Customers Award. The companies were recognized for the case: Customer Experience Center.

ISO 37001 Certification for Anti-bribery Management

Neoenergia has achieved ISO 37001 Certification due to its practices to fight against corruption and bribery. ISO 37001 standard is aimed mainly to support the fight against bribery, through a culture of integrity, transparency and compliance with domestic and international laws, regulations and guidelines applicable to the corporate business.

Valor 1000

Un Valor 1000 ranking, published by Valor Econômico newspaper to evidence the performance of the one thousand largest companies in Brazil, Neoenergia was the best ranked in the electric sector in sustainable growth, a concept that represents the best management of own resources for generating income. The company also stood out as the 26th largest private group in Brazil, considering companies from all sectors of the economy.

U.N. Women

The School of Electricians project which provides classes only for women, had a case study published in WeEmpower, a UN Women program with the International Labor Organization (ILO) and the European Union aimed at encouraging good practices of the companies. The document points out the Brazilian company's project as a global example of good practice in promoting gender equality in the electricity sector.

XI Premio Correponsables da Iberoamérica

Neoenergia was one of the highlights in the 8th Corresponsables da Iberoamérica Award, being recognized in Large Companies category with School of Electricians Project. With a total of 205 registrations and 19 finalists from several countries, the company was recognized in this award, which is aimed at valuing the best initiatives and good practices in social responsibility, sustainability and communication in the region of Ibero-America.

Corporate Sustainability Index (ISE) B3 – Brasil, Bolsa, Balcão

Neoenergia has been included in the 16th portfolio of Corporate Sustainability Index (ISE) of B3 – Brasil, Bolsa, Balcão. The new portfolio gathers 46 shares of 39 companies from 15 sectors that, together, sum up R$ 1,8 trillion in market value and represent the best corporate sustainability practices.

Empresa Irmã 2020 Seal – Obras Sociais Irmã Dulce

Through Coelba, Neoenergia was granted with the Empresa Irmã 2020 Seal (Sister Company), in Diamond category, a recognition for its contribution of donation in the amount of R$ 467,000.00 allocated to the Energy Efficiency project of Obras Sociais Irmã Dulce Institution.


 Accordion | AWARDS 2019

SDG 2019 Award

Neoenergia won the SDG Global Compact 2019 Award, in the category Large Companies - Partnerships, with the case  Energy Efficiency  Educational Actions, which highlighted the Tô Ligado na Energia Festival project and the partnership with Carlinhos Brown in the use of children's characters Paxuá and Paramim, which provide guidance on the safe and efficient use of electricity.

Aneel Ombudsman Award 2019 

Cosern's Ombudsman was recognized for the 2nd consecutive year as the best in Brazil in the category large companies, at the 2nd edition of the award created by the National Electrical Energy Agency (Aneel) to highlight the best Ombudsman of Electrical Energy Distributors in Brazil.

Excellence Certificate 

The Trip Advisor travel website, one of the most visited in the world, granted, for the second consecutive year, the Excellence  Certificate  to the Aulas de Energia (Energy Classes in English)- Espaço Usina Solar Fernando de Noronha project. Inaugurated in 2016, the interactive space is part of the Energy Classes project of Celpe's Energy Efficiency Program, regulated by the National Electrical Energy Agency (Aneel), and is today one of the main educational tourist attractions of the marine archipelago.

Smart Award 

The distributors of NeoenergiaCelpe (PE), Coelba (BA), Cosern (RN) and Elektro (SP/MS),  won the Smart Award, in the Respect to the Customer category, with the case "The customer is everything to us", a movement that focuses on the journey and experience of the customer.

Best Internship Program 2018 Award 

For the fourth time, Celpe, distributor of Neoenergia, won the Best Internship Program 2018 award, conceived by the Centro de Integração Empresa Escola de Pernambuco - CIEE-PE. The award is in its 17th edition and recognizes companies for good practices related to interns. 

Customers SA 2019 Award 

The distributors of NeoenergiaCelpe (PE), Coelba (BA), Cosern (RN) and Elektro (SP/MS), received the highest recognition in Service in the Visionary category of the Customers SA 2019 Award​. The companies were recognized with the case: The client is everything to us, receiving the Gold title.​ ​

Abradee 2019 

Elektro and Cosern were recognized as the two best energy distributors of Brazil, by the Brazilian Association of Electrical Energy Distributors (Abradee). This is already the 10th consecutive time that Elektro has won first place in the award. Besides the main award, both were well placed in other categories. Coelba, distributor of Neoenergia Group in Bahia, in turn, was in third place in Performance Evolution. ​ 

Whow! Innovation 2019 Award

Neoenergia was elected the most innovative company in the national electrical sector. The recognition was made by the Whow! Innovation 2019 Award. The company was the highlight in the Energy and Utilities category, with its Smart Grids project, recognized as an example of pioneering technology and innovation in the electrical sector. The award's organization evaluated the main companies that are protagonists in the generation of innovative products and services. 

500 Best and Largest  

Ranking of the "500 Best and Largest" companies in Brazil, published by Exame Magazine. Neoenergia ranks 24th among the 200 largest groups in the country. Neoenergia's distributors also performed well.

Valor 1000

Neoenergia is again among the 30 largest companies in Brazil,according to data from the 19th edition of Valor 1000, a yearbook prepared by Valor Econômico newspaper in partnership with Serasa Experian and the Escola de Administração de Empresas da Fundação Getúlio Vargas.

Marco Maciel Award

Neoenergia was elected the best private organization at the Marco Maciel Award: Ethics and Transparency,developed by the Brazilian Association of Institutional and Government Relations (ABRIG). The award, which is in its 2nd edition, aims to honor companies and professionals who stand out for their performance in the country in terms of ethics and transparency. 

CEBDS Women's Leadership Award​

Laura Cristina de Fonseca Porto, Renewables Director of Neoenergia, was one of the winning executives of the 2019 edition of the CEBDS Women's Leadership Award, in the Associated Companies category. In its third edition, the recognition was idealized with the objective of boosting the fulfillment of the Sustainable Development Goal - SGD 5 in Brazil, which aims to achieve gender equality and empower all women and girls by 2030. 

The Energy Sector Award

The project for efficient management of public lighting on the island of Fernando de Noronha, developed by the Neoenergia Group, was recognized as a reference in lighting systems during the Energy Sector Award, held at the 36th Circuito Nacional do Setor Elétrico (Cinase). 

Época Negócios Complaints Here Award

Three Neoenergia Group distributors were indicated in the category of Service Concessionaire of the Época Negócios Complaints HERE AwardElektro, distributor of Neoenergia in São Paulo and Mato Grosso do Sul, was recognized with the first place. with over 39 thousand votes. In second and third place are Celpe and Coelba, Neoenergia's distributors in Pernambuco and Bahia, who had 15 and 11 thousand votes, respectively. 

Exame Sustainability Guide 2019

The Exame Sustainability Guide 2019 placed Neoenergia among the companies in the electricity sector above average in two indicators: Ethics and Transparency and Human Rights. The magazine highlights major initiatives, such as the School of Electricians for Women project, the environmental actions carried out in the Usina Hidrelétrica Teles Pires and the Vale Luz project which enables the exchange of recyclable waste for discounts on the energy bill and encourages the practice of selective garbage collection.

Companies that Best Communicate with Journalists Award 

Neoenergia was recognized, for the second consecutive year, in the Companies that Best Communicate with Journalists Award, promoted by the Communication Studies Center in partnership with the Negócios da Comunicação magazine.

Pro-Ethics Seal

For the third time in a row, Neoenergia was one of the Pro-Ethics Company 2018-2019 award winning companies, promoted by the Comptroller General of the Union (CGU) and Apex-Brasil. The initiative seeks to foster public recognition of companies committed to preventing and combating corruption and striving for a more ethical corporate environment.

Spanish Sustainability Chamber Award​

The Energia do Futur​o (Future Energy in English) project was the winner in the Innovation category at the 7th Spanish Sustainability Chamber Award, an initiative that recognizes companies with the best practices for business. The Future Energy project is developed in the cities of Atibaia, Bom Jesus dos Perdões and Nazaré Paulista, in the countryside of São Paulo. At these places, a new operating model strongly based on intelligent grid technologies is being implemented​.

 Accordion | AWARDS 2018

1st National Award of Asset Management of the Electric Sector 

Neoenergia was the winning in the Technology and Innovation category, with the case Excellence in Control and Asset Management brings Economic-Financial Result for companies in the Electric Sector. The award was created by Instituto Brasileiro do Cobre (Procobre) to recognize the best practices applicable to the national electric sector in concessionaires and permissionaires 'asset management. 

Prêmio Abradee 2018

For the ninth time, Elektro was chosen as the Best Electric Energy Distributor in the Country, award given by Associação Brasileira de Distribuidores de Energia Elétrica. 

Prêmio Aberje 2018 

Recognition in the category of Best Audiovisual Project in the Country with the webseries “Massarandupió: an inspiration for the future", which tells the stories of inhabitants of a quilombola community, a hundred kilometers distant from Salvador (BA). 

Prêmio Época Reclame Aqui 

Celpe, Coelba and Cosern were finalists in the Service Concessionaire category. The award - known as the Oscar of the Brazilian service - was won by Celpe, which received more than 21 thousand votes. 

Prêmio ODS Brasil – Menção Honrosa

The Project of energy efficiency “Vale Luz", developed by distributors Coelba, Celpe and Cosern got honorable mention at the first edition of Prêmio ODS Brasil, which recognizes practices that contribute for achieving the objectives and goals of Agenda 2030 for Sustainable Development. 

Transparency in Corporate Reports 

Neoenergia ranked first in the ranking Transparency in Corporate Reports 2018, among the 100 largest companies and the ten largest banks in Brazil, according to report published by Transparency International. 


Neoenergia was of the 23 awarded by Pró-Ética 2017, a program of the Ministry of Transparency and Office of Comptrollers General (CGU), that is now biannual. The Pró-Ética Stamp recognizes companies that have effective integrity programs and meet the requirements of the Brazilian anti-corruption legislation. Neoenergia and Elektro also obtained the Stamp in 2016. 

Best Companies to Work 

Elektro distributor was elected for the fourth time the best company to work in Latin America by the Great Place to Work (GPTW). 

Prêmio Love Mondays – The most loved in Brasil 

​Elektro recorded grade 4.12 out of 5, which represents very satisfied, and it´s in the 35th position among the 50 companies in Brazil elected as the most loved ones. The assessments of the ranking were recorded between January and November, 2018. 

Prêmio Câmara Espanhola de Sustentabilidade 

With the project Sustainable Technologies for Fernando de Noronha, Neoenergia got the prize Grandes Empresas do Prêmio Câmara Espanhola de Sustentabilidade 2018, which recognizes companies actions in social, environmental and governance areas. 

500 Maiores Empresas do Brasil 

Neoenergia advanced 11 positions in the ranking of the top 500 companies in Brazil, in the research 2018 of  Época Negócios magazine. The company climbed from 38th para the 27th position, with and advance of 38% of the net sales between years 2016 and 2017, and group growth in 27% in net profit and 69% in equity. 

Melhores e Maiores 2018 

Neoenergia climbed 12 positions in the ranking of the 200 largest groups in Brazil, moving from the 36th to the 24th position in the yearbook Melhores e Maiores 2018, published on August 13 by Exame magazine. Neoenergia Comercialização advanced 240 positions in the ranking of the largest companies in Brazil and now ranks 309th among the 500 top in sales, in addition of being the 5th company in the country with greater wealth generation by employee (being the 3rd in the energy sector in this category).​​​

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