Through its distributors, Neoenergia brings electricity to more than 37 million people in the states of Bahia, Pernambuco, Rio Grande do Norte, São Paulo, Mato Grosso do Sul, and the Federal District.
To generate a better experience, the company constantly evaluates satisfaction in each contact, through various surveys. The most comprehensive one is applied at the end of the service. In 2022 alone, the company offered the survey to 9 million contacts, with a percentage of satisfied customers above 80%. Data from the last three years reflect Neoenergia's commitment to act with the purpose of placing the customer at the center of the business (2020 = 74% | 2021 = 77% | 2022 = 86%).
Neoenergia Coelba is a Neoenergia company that distributes electricity to more than 6 million customers (more than 15 million inhabitants). Created in 1960, the company changed its controlling interest in 1997. It is the third largest electricity distributor in the country in terms of number of customers and the sixth in terms of volume of energy distributed, being the largest in the North-Northeast. Its concession area is 563,000 square kilometers and covers 415 of the 417 municipalities in Bahia and the cities of Delmiro Gouveia, in Alagoas, and Dianapolis, in Tocantins.
Concession area 563 thousand km²
Neoenergia Cosern, a Neoenergia company, was created in 1961 and was under the control of the State Government until 1997, when the privatization took place. Since then, it has maintained a continuous evolution in the quality of the service offered to North-Rio-Grandenses, always seeking to improve the relationship with its customers and contribute to the development of the State. The distributor is present in 167 municipalities in Potiguares, has a concession area of 53,000 square kilometers and serves 1.5 million customers (3.5 million inhabitants).
Rio Grande do Norte
Concession area 53 thousand km²
Neoenergia Pernambuco is a company controlled by Neoenergia that serves the 184 municipalities in Pernambuco and the Fernando de Noronha Archipelago, in addition to the city of Pedras de Fogo, in Paraíba. The electricity distributor was founded on February 10, 1965, after the merger of the Pernambuco Tramways Group and the State Government, with the functions performed by the Department of Water and Energy (DAE). The company was created with the challenge of expanding electricity supply, investing in improving services, and providing Pernambuco with a reference electricity supply network in the Northeast. Currently, Neoenergia Pernambuco has a concession area of 98.5 thousand square kilometers and supplies energy to 3.8 million customers (9.4 million inhabitants).
Concession area is 98.5 thousand km²
Neoenergia Elektro, a utility controlled by NeoEnergia, is responsible for distributing electricity to 2.9 million customers (6 million inhabitants), in 228 municipalities, 223 in the State of São Paulo and five in Mato Grosso do Sul. The company originates from the spin-off of Companhia Energetica de São Paulo (Cesp), carried out in 1998, with a view to privatization, which took place in the same year. In just over two decades of existence, the company established itself as the best energy distributor in the country, winning the first position in the national electricity sector for 10 years.
Concession area 53 thousand km²
Neoenergia Brasília is a Neoenergia group company that distributes electricity to more than 1.1 million customers (over 3.3 million inhabitants). It is the third largest electricity distributor in the Midwest, according to the ranking of the National Electric Energy Agency (ANEEL). The company was created on December 16, 1968 as the Brasília Electricity Company, originating from the Force and Light Department of Novacap. Its concession area is 5,780 square kilometers and covers the 33 Administrative Regions that make up the Federal District.
Concession area 5,780 km²
33 Administrative Regions