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Security

Neoenergia has put together some tips that can prevent energy accidents. Be part of this movement to protect everyone.

Carnaval 2024

Vai curtir a folia? Confira as dicas da Neoenergia para aproveitar o Carnaval com energia e segurança.

Construction and Renovation

Civil construction is the activity where accidents involving the electricity grid occur the most in Brazil. Therefore, always have these tips as your best allies when building or renovating.
  • Stay away from the power grid.
  • Protective equipment.
  • When installing antennas.

During construction or renovations, keep iron bars, bats, paint rollers, and other materials at least 2.5 meters away from the pole wires. An accidental touch can be fatal.

Be careful when using stairs, especially in outdoor areas. Before supporting them, make sure they are far from the power grid and never let rebars, gutters, and other metallic materials touch the network.

The ideal is to always have qualified professionals to perform services that involve energy. In addition, the use of individual and collective protective equipment is always necessary.

If you need to stay above two meters above the ground, use appropriate PPE, in accordance with NR 35, such as: safety footwear, helmet, gloves, goggles, ladders, ropes, and safety belts.

Radio and TV antennas usually have holders made of metal, which are electrically conductive. Therefore, during installation, be careful when moving or tilting these devices and always move them away from the electrical network.

Extra tips:
  • On rainy days, do not install or remove the antennas.
  • If the antenna falls toward the power grid, never attempt to hold it.

Street Safety

By following outdoor safety rules, you're protecting yourself and giving protection to everyone in your community. Therefore, be aware of these safety tips when you are on the streets of your city.
  • Pruning trees.
  • Clandestine call.
  • It was broken on the ground.
  • Poles.
  • When flying a kite.
  • On rainy days.
  • At parties.

Never prune trees close to the power grid. Contact Neoenergia or the responsible agency in your city and request the service.

Also called Cat or Monkey. Electrical network connections must be made only by the electrician of the power distribution company in your region. Stealing energy, in addition to being a crime, is a risk to everyone's life.

Did you see a wire fall on the floor? Don't get close, push curious people away from the place and call Neoenergia immediately to get it fixed.

Never climb poles, high voltage towers, or areas close to the power grid to place banners and signs.

Flying a kite is a fun game that can be played alone or with friends. But to continue having fun safely, you need to take some precautions:

Fly kites only in open places, away from distribution networks, such as beaches and fields. When screwed into electrical wires, kites can cause a short circuit, break cables, and interrupt

the power supply.

If the kite gets stuck on a pole or wiring, never attempt to remove it. Only trained professionals can approach the power grid. It is also prohibited to enter power substations, restricted and dangerous places.

The danger of flying kites increases with the use of cerol on kite lines. In addition to cutting the skin, cerol is an energy conductor, since it contains glass shavings and metallic powder together with the glue. This greatly increases the risk of electric shock.

It is also dangerous to fly kites on days of rain or very strong wind. In case of lightning, collect the kite immediately.

Rains change our daily lives, requiring preventive actions to maintain safety in the face of risks, such as flooding, lightning, and falling trees.

SAFE HOUSE

Did you notice moisture on walls near electrical circuits and outlets? Do not approach or plug electronics into outlets installed on site. Avoid the risk of electric shock.

FLOOD CARE

In the event of floods and floods, the first thing to do is to turn off the circuit breaker. If the circuit breaker is in an already flooded area, call Neoenergia immediately, at number 116.

Once the service is restored, a qualified professional will evaluate your home's electrical network before reconnecting the circuit breaker.

ELECTRIC SHOCK

In the event of an accident with electric shock, the first measure is to turn off the power source. Then use a non-energy-conducting material - plastics, thick fabrics, rubber or wood - and, without touching the victim, move it away from the source of the shock.

Soon after, call an official relief service. Staying calm until the professionals arrive is also essential.

To avoid electric shocks:

  • Lightning: Devices such as televisions, computers, and cell phone chargers should stay out of the socket during storms.
  • Shelters: Pools, trees, and canopies can pose greater danger during storms.
  • Cables: When identifying an uneven or fallen cable, keep your distance and immediately activate Neoenergia, using number 116.

The holiday season is a time to celebrate and enjoy group gatherings. In those moments, with a lot of people gathered, energy security must be reinforced.
 

CARNIVAL

Metallic materials are energy conductors and need to be away from the power grid. Therefore, never cast metal serpentine or place ornaments on poles, much less on electrical wiring.

Water is also another very powerful conductor of energy. So, don't throw water jets on the wiring. Setting off fireworks close to the network is also a great danger.

The joy of Carnival and the micaretas cannot give way to recklessness. Do not climb poles or trees or canopies near poles. And if you're on top of the electric trio, avoid using selfie sticks. Contact with the network can be fatal.

Are you going on a trip? Remember to leave the equipment turned off, including those in stand by mode (pause). This way, you avoid wasting energy and protect your home.

And the rule continues during party periods: making an energy cat or monkey is a crime and can kill. And in case of a broken wire, keep your distance and call 116.

SÃO JOÃO

Keeping a distance from electrical wires and not setting off fireworks in the direction of poles and power conductors are essential precautions. In the same way, bonfires should only be set up and lit away from the power distribution network. Heat can cause short circuits and break the wiring.

Also keep an eye out for the decoration of streets and squares. Never use poles or electrical wires when installing flags or any other ornament. These ornaments also need to be made with insulating materials, even away from the wires.

Temporary power connections to camps, typical food stalls and fireworks can only be made by professionals from the distribution company.

The assembly and installation of tents, cabins, bleachers and stages must respect the safety distance from the electrical network. Attention also to:

  • The use of circuit breakers suitable for the installed load;
  • Calculation of the gauge and insulation of the wires;
  • Grounding installation in all circuits, carried out by qualified companies.

Flying a balloon is a crime, with the risk of causing fires and serious accidents, especially if it falls on electrical distribution networks or power substations.

Inside the house, it is important to respect the points of contact with energy. Lamp nozzles, for example, should never be used as a support to hang ornaments such as balloons and flags, as they may cause electrical shocks and fires.

NATAL

Games and festive activities should be done away from poles and the electrical network, without contact with the wiring. If you find exposed wiring, keep your distance and contact the power distributor that serves your region.

Avoid shocks and short circuits. Never place decorations on poles, much less on the wiring. Always be aware when turning on Christmas lights, observing the voltage indicated on the product box.

And when traveling for the Christmas holidays, turn off all appliances, including those that are on stand-by.

Field Safety

The field ensures that we have all the food and raw materials we use on a daily basis. And to maintain this high production of fundamental products and services, we need to use energy in a conscious way.
  • Be careful with agricultural machinery.
  • Burned.
  • Wire fences.

When maneuvering dump trucks and bulk carriers, maintain a minimum distance of 2.5 meters from the network to avoid accidents while moving the machinery.

Never park the harvester under the electrical network. In case of accidents, call your city's distribution company.

Never burn near or under the power grid.

Wire fences under the electrical network must be grounded.

Safety at Home

In homes or apartments, simple habits without large investments can be the main partners to protect you and your family from electrical accidents.
  • Take it out of the outlets
  • Electronic devices
  • Lamps
  • Washing machine
  • Taken
  • Air-conditioning
  • Electric shower
  • Benjamin
  • Notebook
  • Cell phone

Maintenance services on TVs, fans, computers or any other device should never be performed with the equipment plugged into the outlet. It is also very important not to use devices such as smartphones, notebooks or tablets while recharging.

To turn off electronic devices, use the on/off button or button. If you need to disconnect directly from the outlet, unplug the equipment by pulling the plug. Pulling on the wire may cause cable damage and electrical shock.

Reinforcement in the care of the little ones:

Energy is part of children's daily lives through the use of various electronic devices.

Be careful with items such as the battery in equipment used by minors. Also pay attention to whether they are using tablets or cell phones plugged into the outlet. The risk of fatal shocks is great.

Before changing a light bulb or making repairs to electrical installations, turn off the general switch or circuit breaker. To avoid electric shocks, always wear shoes and always hold the lamp on the insulated part, on the glass or bulb. Never touch the metal part. Also, do not overdo the force when screwing on the lamp, as the glass may break in your hands.

Always wear shoes and make sure the floor is dry: the water facilitates the electrical current, making the shock stronger and more dangerous. When turning off the machine when interrupting or terminating service, do not pull on the cord.

Use outlets in accordance with the rules of the Brazilian Technical Standards Association (ABNT). When plugging in an outlet, always hold the plug, the rigid insulating part. Don't improvise like stripping the wires and plugging them directly into the outlet. And always use a protector on outlets that are within reach of children.

Always have an exclusive outlet for air conditioning. If you notice part of the equipment's wire bare or with inadequate insulation, call a technician and avoid the risk of shocks, short circuits, and the start of fire.

Never change the temperature with the device turned on or when it is wet. Install the ground wire according to the manufacturer's guidance. Melted wires, minor shocks, and a burning smell indicate problems that need to be corrected immediately. Also, never decrease the size of resistors, nor reuse burnt resistors.

Do not use benjamins (“T”) on devices that are constantly plugged in. And never overcharge it with a current of energy exceeding its capacity. Also keep the benzoin away from liquids. These measures prevent overheating and short circuits, which can damage your home's electrical installation.

Always use the notebook resting on a smooth surface, such as a table or bench. This way, you ensure that your device's cooling system works at full capacity.

Only use a font indicated by the manufacturer. Also use a connector compatible with your notebook, so that the voltage is always correct, avoiding electrical discharges.

Never use your cell phone while the device is charging. When charging is complete, unplug the device. Also avoid recharging your cell phone when it's raining or during a storm.

Also, choose original chargers and cables. The different voltage and amperage settings between models may fluctuate on similar brand equipment.

Do you want to test your knowledge?

Access our educational materials and have fun!

Educational Materials

Shall we test your knowledge?

Educational materials for you and your family to learn how to use energy safely:

 
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