A pioneer in the launch of electricity bill payment through the PIX in Brazil, since 2020, Neoenergia is innovating again. The company now offers the QR Code on the bill of more than 16 million customers in the areas where it operates in distribution: Bahia, the Federal District, Mato Grosso do Sul, Pernambuco, Rio Grande do Norte and São Paulo. The facility begins to be extended to all consumers later this month and will be completed by the end of August

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Until then, payment via PIX was only available to consumers registered on the digital invoice and to those who requested a duplicate account through Whatsapp. With the new option, the customer will be able to carry out their transactions quickly and securely, at any time on the day they prefer. The identification of the payment, which was previously up to two business days, will take place within one hour, even on non-business days, expanding the facility for the customer

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“Neoenergia always seeks to offer several payment options. In this sense, we increased the possibilities with the PIX. We understand that the modality is already sufficiently widespread and will make life even easier for our customers. The novelty brings more comfort, since it works 24 hours a day and is confirmed in the system within one hour after payment,” said Leonardo Moura, Superintendent of Receivables and Business Performance at Neoenergia.

New account — The PIX QR code will be available at the bottom of the bill, next to the bar code, which will remain present when billing. To pay through the PIX, simply point your phone's camera at the QR code. The resource has technology that directly forwards the customer to the payment system, be it a traditional bank or digital wallet, such as RecargaPay and Pic Pay.

Neoenergia is increasingly committed to making it easier to pay the electricity bill and to providing convenience to customers. In addition to the traditional bill, debts can be settled in several ways: through the negotiation portal in the Customer Area; direct debit; credit card (in cash or in installments); or the “copy and paste PIX” generated through the Whatsapp of each distributor.