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achieving this flow, a mapping was prepared based on calls received at the call center...The goal is the creation of customer-centered answers,... https://www.neoenergia.com/w/neoenergia-utiliza-tecnologia-de-chatbot-e-alcanca-dois-milhoes-de-atendimentos?p_l_back_url=%2Fen%2Fbusca%3Fdelta%3D4%26q%3DCal%2BCenter%2B%26start%3D6&p_l_back_url_title=Busca
Os serviços de atendimento via Call Center estarão com escala especial e com equipes https://www.neoenergia.com/w/neoenergia-realiza-operacao-especial-nas-eleicoes-municipais-2020?p_l_back_url=%2Fen%2Fbusca%3Fdelta%3D4%26q%3DCal%2BCenter%2B%26start%3D6&p_l_back_url_title=Busca
Há também a redução da necessidade de uso do call center, redução de custos operacionais https://www.neoenergia.com/w/neoenergia-participa-de-evento-global-sobre-tendencias-e-inovacao?p_l_back_url=%2Fen%2Fbusca%3Fdelta%3D4%26q%3DCal%2BCenter%2B%26start%3D6&p_l_back_url_title=Busca
no Supermercado Nordestão, em Lagoa Nova; e uma nova tenda itinerante na Home Center https://www.neoenergia.com:443/en/busca?p_p_id=com_liferay_portal_search_web_search_results_portlet_SearchResultsPortlet_INSTANCE_thrw&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_portal_search_web_search_results_portlet_SearchResultsPortlet_INSTANCE_thrw_mvcPath=%2Fview_content.jsp&_com_liferay_portal_search_web_search_results_portlet_SearchResultsPortlet_INSTANCE_thrw_redirect=%2Fen%2Fbusca%3Fdelta%3D4%26q%3DCal%2BCenter%2B%26start%3D6&_com_liferay_portal_search_web_search_results_portlet_SearchResultsPortlet_INSTANCE_thrw_assetEntryId=3732834&_com_liferay_portal_search_web_search_results_portlet_SearchResultsPortlet_INSTANCE_thrw_type=content&p_l_back_url=%2Fen%2Fbusca%3Fdelta%3D4%26q%3DCal%2BCenter%2B%26start%3D6&p_l_back_url_title=Busca
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