To combat the advancement of coronavirus, we have implemented measures to bring more safety, health and well-being for all. Check it out below:
For the celebration of Neoenergia’s 23rd anniversary, the Company will promote a live broadcast on August 1st with singer Péricles, at 5 pm, in its YouTube channel, with room for safety guidelines when using electric energy.
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Adopting distance education resources, Neoenergia resumed the activities of the Electricians School, an initiative focused on electric professional training, offered to the residents of four states where the company has energy concessionaires.
Neoenergia Institute and its social initiatives have undergone significant changes due to social distancing guidelines firmly recommended by the Health Authorities.
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With so many time at home, domestic environment can bring some risks when using energy. With this in mind, Neoenergia organized a set of tips aimed at avoiding electric accidents, particularly for those involved in children’s universe.
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A special condition will be offered to the first customers who negotiate the payment of their bills using cards in the distributors’ websites using NEO35 coupon and this condition may be applied to those who have two or more bills due.
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Isolated due to the Covid-19 pandemic, elderly people welcomed by institutions in Rio de Janeiro, Pernambuco and Rio Grande do Norte received letters with words of affection and motivation, sent by Neoenergia employees.
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Company found in technology the best alternative to adapt the 2020 Internship Program selection, conducted completely online, using application, in face of the need for social isolation to prevent Covid-19.
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The raining season has begun in Northeast and it is very important that people take preventive actions to keep their safety. Precautions are even more important as long as people stay at home due to the pandemic.
Companies from all segments of the electric sector joined forces in a fundraising campaign for Fiocruz's emergency fund to support the production and acquisition of diagnostic test kits for Covid-19. Tests are essential for the identification the virus.
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As part of the Future Energy project, around 23 thousand smart meters will be installed by the end of 2020 in the cities of Atibaia, Bom Jesus dos Perdões and Nazaré Paulista, in São Paulo, totaling 75 thousand smart grid pieces of equipment.
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After conducting a survey to understand how to take the topic to the communities, the company closed a partnership with 27 influencer's local content creators, promoted a live with Elba Ramalho and created an exclusive website for the subject.
Neoenergia's customers, served by Coelba (BA), Celpe (PE) and Cosern (RN) distributors, will count, as of this Monday (6/15), with the self-reading service, until then offered to Elektro (SP/MS) consumers.
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With the HealthCheck solution, more than 12 thousand employees start to record information about physical and mental health weekly, allowing the company to make more assertive decisions in the work of preventing the cases of the new coronavirus.
With no gathering in the streets, the public will have all eyes turned to the cell phone, computer or TV screens to watch, live, in Saint Anthony’s Day, June 13, Elba Ramalho’s performance, with live broadcasting in the singer’s YouTube channel.
The system is placed and the entry of all facilities of the Company’s business units, such as generation plants and distributors’ headquarters, enabling the daily control for the employees who need do perform their work onsite.
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In the midst of Covid-19 pandemic, the project Smiles, promoted by Neoenergia’s Volunteering Program, allows that employees can send letters with plenty of affection and motivation to the elderly living in nursing institutions.
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Energia Que Não Se Apaga (Energy That Can’t Be Turned Off) is Neoenergia’s bet to encourage its over 12 thousand employees with actions aimed at strengthening the main role of the employees, stimulating development and fostering a sense of belonging.
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A solidary action promoted by Neoenergia will donate up to R$ 5 to social assistance institutions, per customer who adhere to the services of Automatic Debit and Bill Receipt via E-mail.
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In midst of the economic impact brought by the new coronavirus pandemic and with a view in offering digital solutions to the more than 14 million customers, Neoenergia launches this Thursday (21) an exclusive portal dedicated to debt negotiation.
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Neoenergia and CIEDS (Centro Integrado de Estudos e Programas de Desenvolvimento Sustentável) allied to promote the distribution of meals to the most vulnerable populations in Rio de Janeiro and São Paulo communities.
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Starting this Tuesday (19) the energy bill becomes one of the consumption items that can be paid by the beneficiaries with Caixa Econômica Federal Virtual Card.
Enrolments for the second edition of Impactô Social Acceleration Program, a Neoenergia Institute partnership with Instituto Ekloos are open up to June 01.
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Safety inspections, the so-called proactive actions to avoid work accidents, increased 317% in the period from January to April 2020 versus the same period of last year, amounting to 6,996 inspections with field teams.
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During April, this initiative resulted in 8.2% increase in the number of beneficiaries registered in Social Tariff. A total of 2.9 million customers at the group’s four distributors have the benefit.
The NOG, a member of international Bird Life global alliance and supported by Neoenergia Institute, promoted a one-week event, intended to raise awareness of the society on the need of preserving and mapping migratory bird species around the world.
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Neoenergia Institute, in partnership with Instituto Ekloos, launched the second edition of Impactô Social Acceleration Program. The public notice will select 16 non-profit organizations and impacting business, eight in Rio de Janeiro and eight in São Paulo, locations established as the focus of the pandemic and where Neoenergia's headquarters and Elektro's distribution areas are located. Impactô enrollments will be open up to May 18.
Neoenergia's concessionaires, in order to prevent the spread of the disease, opted to implement service via WhatsApp, by using a chatbot technology. Launched on March 20, in little over a month the solution has already performed more than 1 million services, with an effectiveness rate over 90% of requests, and was highly important for customers during the quarantine.
Neoenergia Institute has been supporting initiatives focused in the support to creative economy during COVID-19 pandemic - especially with actions aimed to strengthen regional culture and economy initiatives.
In four days, the company adjusted a large part of its structure so that more than four thousand employees were able to work from home, with no impact to the service of its 14 million customers.
As an important part of Neoenergia's culture, the incentive for volunteering is ongoing, including during Covid-19 pandemic.
Customers shall prove its needs to the group's electric energy concessionaries: Coelba (BA), Celpe (PE), Cosern (RN) e Elektro (SP and MS).
Companies from all segments of the electric sector are united in a campaign aiming at raising funds for Fiocruz emergency fund, in support to the production and acquisition of diagnosis test kits for Covid-19.
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Termopernambuco, a Neoenergia group‘s, thermo power plant is using a leading technology to strengthen its array of precautionary actions to combat coronavirus.
In times of social isolation due to Covid-19, staying at home with children has been requiring an extra dose of creativity and care from parents. Neoenergia reiterates some safety measures to ensure that this moment may be passed through with tranquility.
Neoenergia will supply 220 acclimatization (air conditioning) and cooling equipment to hospitals and health centers acting in the frontline to combat Covid-19, in addition to efficient LED lamps in the states of Bahia and Pernambuco.
Mario Ruiz-Tagle, Neoenergia's CEO, emphasized that, at this difficult times for the country, the economy and the electric sector, the best alternative is keeping investments so that the sector may be ready for the recovery in consumption, after the impacts of Covid-19.
Option is intended to help customers not accumulate past due bills in the current context caused by the Covid-19 pandemic. Concessionaire reinforces the importance of registering the account by email.
Neoenergia employees are carrying out special technical visits on more than 1,200 health care units, in an effort to ensure the power that keeps implements such as lighting and breathing equipment working.
The measure meets the determination of the National Electric Energy Agency (Aneel) and covers the states of Bahia (Coelba), Pernambuco (Celpe), Rio Grande do Norte (Cosern), interior of São Paulo and five municipalities of Mato Grosso do Sul ( Elektro).
The current state of the world with the Covid-19 pandemic has changed work dynamics and the relationship between people. We prepared some special content with the main questions on the subject, as well as tips on how to manage your team remotely.
Committed to the guidelines for combating Coronavirus contagion, Neoenergia has stipulated some measures to prevent electricians who need to continue in the field.
A new service option should assist the customer with service requests that can be made digitally. The use of the tool is simple and aims at reducing face-to-face customer service on agencies, minimizing the risk of contagion by the new coronavirus to customers and collaborators.
Neoenergia reinforced priority care to the health, sanitation and water supply sectors directly related to the containment of the progress of Coronavirus.
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Neoenergia requests that its customers of its distributors (Coelba, Celpe, Cosern and Elektro) prioritize the use of digital service channels to obtain information on the provision of services and emergency services.
