We act and work in the improvement of the management control of our commercial partners to guarantee, even more, safety, quality and attendance to socio-environmental, labor and human rights aspects.
Portal de Compras do Grupo Neoenergia.
Integrity is one of Neoenergia's values. Business development and employee performance are guided by ethical principles, in accordance with Brazilian law and adhering to the best business practices.
This system is intended for the registration of Neoenergia Group service providers.
Purpose and Values
Ethics and Integrity
Due to Covid-19 pandemic, Neoenergia adopted chatbot artificial intelligence in order to restrict on-site service. More than 1 million services were already performed by the platform, with an effectiveness rate over 90%.
A new service option should assist the customer with service requests that can be made digitally. Launching is part of the prevention plan adopted by the concessionaire to contain the progress of the coronavirus.