
Street Safety
Using electricity safely is a way to preserve life and enjoy its benefits without taking risks. This is everyone's responsibility.
Read, check, and follow the guidelines on the safe use of electricity on the street
Never prune trees that are close to the electrical grid. Contact your city's city hall and request the service. Tree pruning is a service that should only be performed by trained and qualified professionals.
When building or renovating, keep a safe distance from the electrical grid, especially when moving metallic materials, such as iron rods and wires, as they are conductors of electricity. Always consult a professional qualified for this type of service or the company that supplies energy to your region.

Theft of Electric Power Cables
The theft of electrical power cables is an illegal practice, besides being quite dangerous, it can cause serious accidents, including the risk of death. Therefore, pay attention to the dangers:
- Risk of Death: Handling power cables without proper knowledge can cause fatal electrical shocks, putting the lives of those involved and those around them at risk.
- Service Interruption: Cable theft can affect homes, businesses, and essential services, leaving them without electricity.
- Fire Risk: Incorrect handling of electrical cables can cause short circuits, which can result in fires.
If you witness or suspect actions related to the theft of electrical power cables, report it immediately by calling 190 or contact Neoenergia through the service channels.
Cutting electrical wires is considered aggravated theft, provided for in the Criminal Code. In addition to a crime, these actions can cause a serious - and even fatal - accident with the person who commits the act and with the surrounding people. It also jeopardizes the safety of the entire location and considerably impairs the quality, continuity, and reliability of the electricity distribution network. There are also damages to public lighting. With the streets without lighting, there is an increased sense of insecurity.
Remember: safety is everyone's responsibility. Don't get close or try to intervene alone. Report it and leave the action to qualified professionals.
Poles
Never climb poles or high voltage towers or place banners or signs on poles or areas close to the electrical grid.
When you notice any irregularity in the electrical network, turn on
for the Readiness of your energy distributor
- Neoenergia Coelba (BA) - Neoenergia Pernambuco (PE) - Neoenergia Cosern (RN) - Neoenergia Brasília (DF): 116
- Elektro (SP/MS): 0800 701 01 02
When we use electricity safely, we preserve life and property and enjoy its benefits without taking risks. This responsibility belongs to all of us. With that in mind, here we have collected important guidelines on the safe use of electricity on the street.
Tree Pruning
Never prune trees that are close to the electrical grid. Contact your city's city hall and request the service. Tree pruning is a service that should only be performed by trained and qualified professionals.

Construction and Renovation
When building or renovating, keep a safe distance from the electrical grid, especially when moving metallic materials, such as iron rods and wires, as they are conductors of electricity. Always consult a professional qualified for this type of service or the company that supplies energy to your region.
TV antenna
When installing or repairing antennas, be careful with the electrical network. Choose a place away from the wires and see if the weather is good, without rain. If the antenna falls into the wiring, never attempt to hold it or recover it.

Clandestine Call (Cat or Monkey)
Electrical grid connections should only be made by the electrician at your local power distribution company. Stealing energy is very dangerous. In addition to being a crime, it causes accidents and puts lives at risk.
Kites
Look for open places away from the power grid to fly kites. Never use metallic wires or wax, and if the kite gets stuck, don't try to rescue it. These guidelines must be reinforced with children.

Rural Area
Keep your distance from the electrical grid when using agricultural machinery. Always be on the lookout to avoid accidents. And never burn, or let vegetation get close to wires and poles.
Hazard Locations
Never enter substations or areas with energized equipment to catch balls or kites.
Broken Wire in the Ground
Energized wire in the ground represents a great danger for those who pass on the street. If you find a broken wire don't come close, insulate the area and call the company that supplies electricity to your area.

Poles
Never climb poles or high voltage towers or place banners or signs on poles or areas close to the electrical grid.
Readiness
When you notice any irregularity in the electrical network, call the Readiness of our energy distributors.
- Coelba (BA) - Celpe (PE) - Cosern (RN) - Neoenergia Brasília (DF): 116
- Elektro (SP/MS): 0800 701 01 02
When we use electricity safely, we preserve life and property and enjoy its benefits without taking risks. This responsibility belongs to all of us. With that in mind, here we have collected important guidelines on the safe use of electricity on the street.
Tree Pruning
Never prune trees that are close to the electrical grid. Contact your city's city hall and request the service. Tree pruning is a service that should only be performed by trained and qualified professionals.

Construction and Renovation
When building or renovating, keep a safe distance from the electrical grid, especially when moving metallic materials, such as iron rods and wires, as they are conductors of electricity. Always consult a professional qualified for this type of service or the company that supplies energy to your region.
TV antenna
When installing or repairing antennas, be careful with the electrical network. Choose a place away from the wires and see if the weather is good, without rain. If the antenna falls into the wiring, never attempt to hold it or recover it.

Clandestine Call (Cat or Monkey)
Electrical grid connections should only be made by the electrician at your local power distribution company. Stealing energy is very dangerous. In addition to being a crime, it causes accidents and puts lives at risk.
Kites
Look for open places away from the power grid to fly kites. Never use metallic wires or wax, and if the kite gets stuck, don't try to rescue it. These guidelines must be reinforced with children.

Rural Area
Keep your distance from the electrical grid when using agricultural machinery. Always be on the lookout to avoid accidents. And never burn, or let vegetation get close to wires and poles.
Hazard Locations
Never enter substations or areas with energized equipment to catch balls or kites.
Broken Wire in the Ground
Energized wire in the ground represents a great danger for those who pass on the street. If you find a broken wire don't come close, insulate the area and call the company that supplies electricity to your area.

Poles
Never climb poles or high voltage towers or place banners or signs on poles or areas close to the electrical grid.
Readiness
When you notice any irregularity in the electrical network, call the Readiness of our energy distributors.
- Coelba (BA) - Celpe (PE) - Cosern (RN) - Neoenergia Brasília (DF): 116
- Elektro (SP/MS): 0800 701 01 02
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