Raised in Peruíbe, Olympic champion and ambassador for Team Neoenergia,

tells how to help people who are homeless in the municipality

With the aim of mitigating the impact on the municipality of Peruíbe (SP), which is in emergency due to the heavy rains, Neoenergia Elektro has launched a campaign to increase donations to the more than 400 people who are homeless, as well as providing guidance on how to safely use the electricity network in the event of flooding.

Peruíbe-born judoka Bia Souza, an Olympic champion and ambassador for Team Neoenergia, joined the campaign and recorded a video with safety guidelines. Click here to watch and share.

Neoenergia Elektro has set up a collection point for personal hygiene items; bed and bath linen; children's and geriatric diapers; as well as cat and dog food. Donations can be handed in at Neoenergia Elektro's customer service store at Rua dos Pescadores, 126, Centro, Peruíbe, from 8am to 5pm (until January 16) and from 9am to 6pm from January 17.

Monitoring

Neoenergia Elektro is monitoring the weather conditions and strategically positioning its teams in places where the impact may be greatest in order to reduce the effects of the rain. The distributor has also reinforced the number of professionals on standby to respond to emergency calls, as well as maintaining direct contact with representatives of the City Hall, Fire Department and Civil Defense for any needs.

Register update

In order to receive communications about the company's actions in the event of an incident and the expected return of power, customers must keep their registration up to date, providing their e-mail address and cell phone number. Updating your details is quick and easy, just go to https://cloud.neoenergiaelektro.com.br/atualizacaoselofatura.

When reporting a power outage, the customer's code number must be provided to speed up service. Neoenergia Elektro offers digital customer service channels such as WhatsApp (19) 2122-1696), the app and the Virtual Agency on the website https://www.neoenergia.com/web/sp, as well as the hotline 0800 701 0102.

Flooded areas

Attention should be paid to safety measures in places affected by rain. The advice is to turn off the property's main circuit breaker at any sign of water intrusion. If the circuit breaker is in an area that has already been flooded, the distributor should be called immediately on 0800 701 01 02. When service is restored, it is best to have a qualified professional assess the home's electrical network before reconnecting the circuit breaker.

Safety guidelines

Seek shelter as soon as you see heavy clouds in the sky or hear thunder;

Avoid picking fruit or vegetables, taking shelter or walking near trees;

Do not stay near animals or ride horses;

Do not stand near wire fences;

Do not stand near sharp metal objects such as hoes, shovels and machetes;

Do not take shelter under verandas, sheds or barns;

Do not walk in open areas;

Do not stand still on highways, streets or roads;

Do not climb on roofs, terraces or mountains;

Do not bathe in a beach, river, reservoir or swimming pool during a storm.

storm;

Do not use electrical equipment connected to the mains;

Do not talk on a corded telephone or use a cell phone connected to a charger;

Do not bathe using an electric shower.

Neoenergia Elektro Service Channels

- Website: www.neoenergia.com.br/sp

- Helpline: 0800 701 01 02, available 24 hours a day, every day of the week

-WhatsApp: (19) 2122 1696