Neoenergia, a company of the Iberdrola Group, aims to create an environment of transparency and promote respect for the law and the rules of conduct established in the Code of Ethics [PDF] by its directors, employees and suppliers.

To this end, it has an internal information system that aims to facilitate the reporting of possible irregular conduct or potential illicit acts or acts contrary to the law or the Governance and Sustainability System, with relevance within the group's companies, whose essential principles are the following:

Prohibition of retaliation:
Neoenergia undertakes not to adopt any form of retaliation against any person who has made a report in good faith.

Anonymity:
Communications may be made anonymously.

Confidentiality:
The confidentiality of the identity of the informant and any third party mentioned in the communication, as well as the protection of personal data, is an essential principle in the management of the communications received.

System Management:
Neoenergia's Compliance Unit is the body responsible for managing the Internal Information System in accordance with the procedure established by its respective governing body.

Rights of affected individuals:
The rights to privacy, honor, defense and presumption of innocence of the investigated or affected individuals are guaranteed.

Reports may be submitted in writing using the form on this website, by post (attention: Compliance Unit, c/Praia do Flamengo, 78 - Flamengo, Rio de Janeiro – RJ) or by any other means. Reporters may also forward their reports to the Independent Whistleblower Protection Authority or any other competent institution, body or agency.